Operations 49 Email Management

Published on March 28th, 2016 | by Jose Vasquez

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5 Ways to Write Better Emails in Startup Tech Companies






Email communication is the norm in startup tech companies, but it takes effort to communicate effectively.

Communication is the fiber that keeps your startup operating efficiently. Between you, your partners, your team members, and even your customers, you’ll exchange hundreds, or even thousands of emails every day to delegate tasks, exchange information, solve problems, and move work forward. When those emails are inefficient, or worse, misleading, the entire system can be compromised.

You owe it to yourself, and to your team members, to become a better email communicator. Here are five ways to do it:

  1. Have a clear purpose. Every email you send should have a clear intention and purpose, stated objectively in your subject line. If you can’t figure one out, you should rethink what you’re saying and why you’re saying it. Everything in your email should pertain to that one purpose, so if you get off on a tangent, save it for a different email.
  2. Organize your email visually. People usually skim their emails, so make it easier for them to understand your meaning. Use bulleted lists, numbered lists, and paragraph breaks to make your meaning easier to decipher at a distance.
  3. Cut the fluff. Email isn’t the place for long-winded conversations, diatribes, or filler words that usually pad verbal conversations. Keep your sentences relatively short, to-the-point, and as descriptive as possible. Go back and edit your email before sending.
  4. End with takeaways and action items. The last section of your email should be a conclusion that leaves off with key takeaways and action items for your recipient. That way, there’s no confusion about who’s responsibility they are.
  5. Suggest other modes of communication when necessary. Email isn’t always the best medium of choice. For example, when you’re solving a tough problem, a simple back-and-forth often isn’t enough. When you hit this point, use email to suggest the conversation continues to another medium, such as a phone call.

Put these strategies to use in your own daily emails, and get your team members on board as well. The more efficiently you’re able to communicate over written mediums, the better your team will work as a whole.


About the Author

is a serial entrepreneur and tech specialist dedicated to helping startup tech companies grow and succeed. As the founder of Build. Brand. Blast., Jose has worked with dozens of enterprises to find direction, gain momentum, and achieve results.



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    Hey there! I’m Jose Vasquez, and I’ve spent my life helping startup technology companies get the direction and momentum they need to succeed. I started Build. Brand. Blast. as a resource for new entrepreneurs to learn the ropes of starting a business and the keys to building something that lasts.

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