Published on September 22nd, 2015 | by Jose Vasquez1
3 Ways That Entrepreneurs Approach Problems in Startup Tech Companies
Startups have their share of problems, but approaching those problems correctly can mean the difference in mitigating their effects.
Your startup is going to face problems. Probably a lot of problems. No matter how good your ideas, your team, and your ability to prevent mistakes are, problems are an inevitability. What really matters to the success of your business isn’t whether or not those problems come up, but how you approach those problems when they do.
Of course, there are all kinds of potential problems, from operations and logistics hiccups to major strategic flaws and human resource issues, but all problems share a handful of commonalities; they’re interfering with your business, and they need to be addressed.
Generally speaking, there are three approaches that entrepreneurs take to be successful in dealing with problems. None of them are better than the others, but some are better than others in certain situations, and individual preferences often gravitate toward one:
- Pre-existing systems. The first approach relies on operational standards. You’ll create a thorough documentation of how to respond to different problems that might come up, establishing standards and practices for various scenarios. This is advantageous because it provides a clear direction for most problems, but is disadvantageous because there will always be problems that can’t be predicted.
- Communication and planning. This approach relies on the power of team problem solving. You’ll communicate with everyone involved, bringing in multiple teams if necessary, and collectively plan on a course of action. This is advantageous because it incorporates multiple perspectives, but is disadvantageous because it takes a lot of time and resources to solve things.
- Segmentation and deference. This final approach relies on designating key team members to be responsible for problems in their respective areas. They have full authority to solve those problems as they see fit, and if they need additional resources, they can request them. This is advantageous because it minimizes the decision making process, but is disadvantageous because one wrong decision could potentially make a problem worse.
Experiment with using one or more of these approaches when you have to deal with problems. Learn which ones work best for you, and adapt your strategic approach accordingly.